FAQs

**As of March 1st, 2022, we will no longer accept cancellations through text messages or our social media platforms.** Cancellations can only be made via: [...]

**Please check the weather forecast the evening before in preparation for your tour.** We ask that the lead member of the party who made the [...]

**There are no toilets facilities at Renard Point!** Toilets Toilets in Cahersiveen There are public toilets located at Bridge Street Cahersiveen. There are toilets at [...]

We ask that guests review the directions the evening before the tour and pin the location through Google maps. This will allow clear direction and [...]

We ask that guests arrive 15 minutes before their tour departure time to avoid delays. Advised car parking areas when visiting Kerry Aqua Terra: - [...]

If the Tour / Trip / Private Charter or Private Group adventure does not proceed due to extreme weather that may include unclear sky viewing, [...]

Only ‘The Navigator’ is wheelchair accessible and ideal for those with restricted mobility or wheelchair users. Guests will be assisted onboard with special ramps for [...]

Stroller: -  Our boats are stroller accessible; however, guests cannot leave strollers unattended. We cannot accommodate strollers on any of our walking or landing tours, [...]

We ask all guests to arrive at the tour meeting point at least 15 minutes before the scheduled time. If you need help finding the [...]

The Department of Transport fully licenses us, so lifejackets are stored onboard for every individual. They are not worn onboard during the Tour / Trip [...]